Scroll down for tutorial videos
playlist of all tutorials https://www.youtube.com/playlist?list=PL2kRNYjsz2IDZWueRjHKHMqHvpYJnA8wD

VPC Software trouble shooting Tips

1. Use the LATEST version of the software/firmware, older versions DO NOT support hardware released after it was written

LATEST VPC BETA TEST SOFTWARE HERE > -> https://forum.virpil.com/index.php?/topic/558-vpc-configuration-tool-test-releases/
LATEST VPC RELEASE SOFTWARE HERE > -> https://virpil.freshdesk.com/en/support/solutions/47000010107
Make sure you run the installer AS ADMINISTRATOR
Please follow this tutorial on how to install the software (this will save you time later) https://youtu.be/TGvLR8ZX604
Archive of old firmware -> http://www.havoc-company.com/download/files/virpil/software/

2. Make sure you ALWAYS! run Virpil Software as Adminstrator (right click short cut - Run As Adminsitrator)

3. If updating firmware ONLY have one Virpil device plugged in at a time, if software freezes (not responding) - just select device on USB LIST (top left side)

4. I am getting incorrect button presses/operation of my virpil device after a firmware upgrade / create&save profile / calibration,
this is usually down to the incorrect profile being loaded onto the device. Check your device type and try to make sure you are using the correct base and grip profile

5. If using a USB Hub and having problems plug the Virpil Device into the Motherboard USB port. Also only user proper powered USB hubs.

6. Anti-virus, sometimes AV will NOT like Virpil software, you can temporarily disable you AV do what you need to do with
the Virpil Software and then when finished re-enable your AV

7. Some other USB devices / software will cause problem for the Virpil software eg Corsair iCUE, some USB fobs for wireless mice
You can try disconnecting/shutting down the software and try the Virpil software again

8. Some buttons are missing on the User interface of VPC software (eg LED/button) Expert Mode in the VPC software can be toggled OFF and ON by pressing left control + F1

9. I cannot see my device in the Virpil Software to even update/configure it! This maybe down to firmware software incompatability,
To fix press left control + F12 and in the options list untick Enable USB Devices list filter, press left control + F12,
close VPC software and start VPC up again

10. The Virpil software comes with a firmware file that contains the code that is programmed onto the Virpil device. Each revision eg 190723 of
software is only compatible with the same version of the firmware on the actual Virpil device. Exported profiles are ONLY guaranteed to be compatible with
the same rev of software and firmware

11. I want to roll back to an earlier version but I cannot. Install the older version you want to use to somewhere NOT c program files or program files (x86)!
Load up current latest version of software you are using and go to the firmware tab and point it to the firmware file in the older version folder
you installed, update the firmware on the device. Close vpc software and then load the older version up, complete the rest of the config steps with older version.

12.I cannot seem to get the vpc software to talk to my base Sometimes the firmware can get corrupted and a "Hard Reset" is needed
Eg with warbrd. Disconnect USB from PC, locate the reset jump and place tweezers across the pins, plug the USB back in, wait 2 seconds and then remove the tweezers,
load the VPC software, perform update firmware, create new profile (and save VPC device), then perform a calibration (and save) (see tutorial videos for this info)
https://i.imgur.com/pJeLZ5h.jpg or https://i.imgur.com/IBvBV9w.jpg for warbrd, see pics below for other models


13. I cannot select the correct device type in the profile tab in the VPC software!: DANGER! only try this if nothing else works!
run VPC software press left control + F12 to access hidden settings, Tick Show Developer information(SetPCB)
select you device from the top device selection list, select the correct PCB version for your device in drop down (see table below)
and click the Red SetPCB button, untick the Show Developer information tick box and hit left control + F12 to close the hidden options

List Of PCB types Vs which hardware they are used on
VPC.CNT.V03 = MT-50 Base
VPC.CNT.V04 = MT-50 Base
VPC.BRD.RDR = BRD Rudder only - http://avia-sim.ru/forum/viewtopic.php?f=34&t=909&sid=3d2bb1bc4420b20c3376412ca081af32
VPC.CNT.V05 = MT-50 Base
VPC.CNT.V06 = MT-50 Base; MT-50 Throttle V1
VPC.CNT.LITE = WarBRD Base; MT-50 CM2 Base
VPC.CNT.V07 = MT-50 Throttle V2; MT-50 Throttle V3
VPC.CNT.V08 = MT-50 Throttle V3 (CM)

VPC MongoosT-50 Throttle (2 variants, V1 = detents + 4way hat switches, V2 = detents, 4way+push hat switches)
VPC MongoosT-50CM Throttle (one variant, V3 = no detents + 4way+push hat switches, analog mini stick)
VPC MongoosT-50CM2 Throttle (V4 = no detents, 4way+push hat switches, analog mini stick, BUT removed: 2 analog axis, 3 buttons. is the forth iteration of virpil throttle design) you have to remove base the adjust handle tension

How to Identify which PCB your Virpil Device has TOP

Hard reset PINS marked in RED

How to Identify which PCB your Virpil Device has BOTTOM

Hard reset PINS marked in RED


Install VPC software correctly

https://youtu.be/TGvLR8ZX604



Update firmware and set-up a throttle

https://youtu.be/VUjPQi4etAQ


Update firmware and set-up a Joystick

https://youtu.be/VUjPQi4etAQ


VPC MongoosT-50CM2 Base - Change CAM's tutorial

https://youtu.be/EkZ5Yf9pB-k



VPC MongoosT-50CM2 Base - Change and adjust springs tutorial

https://youtu.be/SF5DzhV2fRc


Basic use of configuration software

https://youtu.be/cOrOGpnpEYo


Change your throttle toggle switch configuration

https://youtu.be/tU1kdc_AZnM


Configure your Axis

https://youtu.be/ZCzzhtrTDUY


Virpil - configuring modes using Joystick Gremlin

https://youtu.be/28A29y-w_hE


Virpil VPC Joystick - configuring shift state Tutorial

https://youtu.be/vXLrgG_XynU


See attachment of this post for files to save you time